Privacy Statement
Exakt Translation LLP is committed to protecting your privacy and recognizes the need for protecting relevant personal information that you provide to us as per the Republic of Singapore’s Personal Data Protection Act (2012).
1. Personal Information Collected
We may collect your personal information when you engage our services or contact us with a question or request for assistance. The key types of personal information we collect include:
- Your name
- Company
- Designation
- Address
- Phone number
- Email Address
- Credit card details (if you choose to pay in this manner)
Please note that credit card details, though collected, will not be stored in our own database. Your credit card information is collected, processed and held by our third party online secure payment processing service provider – Paypal.
2. Use of Personal Information
Personal information supplied by you may be used for:
- Personal identification
- Processing your orders and payments
- Responding to enquiries and requests from you or people whom you have authorized
- Conducting market research and customer satisfaction surveys to improve our customer service
- Meeting legal, regulatory and other requirements including providing assistance to law enforcement, judicial and other government agencies
3. Provision of Information to Others
Other than as described in this Privacy Policy or as otherwise specifically communicated to you by us, we do not provide information supplied by you to any third parties, except where law, court order, or governmental authority requires or based upon the good faith belief that disclosure is necessary including, without limitation, to protect our rights when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against a party who may be causing interference with our rights or causing harm to third parties.
4. Use of Cookies
We do use cookies in our webpages to collect information about users of our Web Site. Cookies are text files that can be sent from a website via your browser to be placed on your computer’s hard drive. Thereafter when you visit a website, a message is sent back to the web server by the browser accessing the website. You may elect not to accept cookies by changing the designated settings on your web browser. However, by doing so, you may not be able to use certain functions and features of the Exakt Translation Web Site.
The information collected via the cookies is used and analysed to improve the Exakt Translation Web Site. Examples of information collected include the pages visited and navigation patterns of a visitor.
5. Link to Other Sites
The Exakt Translation Web Site may contain links to web sites other than our own and for which we are not responsible. Such web sites may collect personal information from you. These web sites may send their own cookies to you, and may collect information and use it in a way inconsistent with this Privacy Policy. In such instances, unless expressly provided to the contrary, the collection and use of your personal information will be governed by the privacy policy applicable to that web site which should identify the entity that is collecting your personal information. Unless we explicitly state otherwise, such references in no way indicate our endorsement, recommendation or preference of any such products, services or information contained on any other site.
6. Contact Information
If you have any questions regarding this Privacy Policy or with respect to your personal information or if you have any other related enquiries or concerns, you may contact us at info@exakttranslation.com.